Standard Shipping: 5-10 Business Days

Express Shipping: 2 Business Days

We are partnered with major carriers around the world and depending on where you are, your order may be shipped by DHL, UPS, FedEx, or your local postal authority.

Shipping times are approximate and depends on where your country is located, your postal office, and custom practices.

You will be responsible for paying any additional custom taxes or charges by your government or post office.

Steps to Create a Custom Cushion:

Step 1: Click on the "Personalize" button

Step 2: Click "Edit" button at the bottom

Step 3: Fill in the required sections

Step 4: Click the checkmark button and save

Once saved, a preview of your customized product will appear.

Congratulations, you're done! You can now add the product to cart.

Returns & Exchanges

You have up to 180 days from delivery to request a return. Items must be unused, in their original condition and packaging, with proof of purchase. Customers cover return shipping, and shipping costs are non-refundable.

• Refunds: Issued after inspection; rejected or damaged items not reported within 7 days are not eligible. Any courier return fees are deducted.
  
• Exchanges: Your first exchange is free; additional exchanges require you to cover return shipping.
  
• Custom/Personalized items: Not eligible for refund.
  

For full details, please see: https://clockcanvas.com/pages/refund-policy